Guide to Using NetPay

Using NetPay is both convenient and easy. The pictures and instructions below are designed to help with the most common features.

Should you have any additional questions, you can get more information:

Log in to NetPay

  1. Log In to NetBanking
  2. A list of your accounts will display. Select NetPay on the menu bar

Pay a Bill

Create a list of people and companies you want to pay.

  1. To add a company or a person to your list of people that you choose to pay by NetPay, click “Payees” on the menu bar, and then the “Add Payee” button to the right.
  2. Using your most recent bill or statement, enter the name of the company or person that you want to pay, as well as their zip code and your account number Click submit.
  3. NetPay will quickly search the database for your payee
    1. If the payee is in the database, they will be paid electronically. Payments sent to them should be received in 2-3 days.
    2. If the payee isn’t in the database, click the “Add Check Payee” button. You’ll be prompted to enter their addressing information. As this payee cannot receive funds electronically, a paper check will be mailed to them. We recommend allowing 5-7 days for these types of payments.
  4. All of the payees you selected or entered are now listed on the Payees screen.

Send a payment


  1. Click “Quick Payment” from the NetPay Menu
  2. Select the person or company you want to pay from your “Payee” list
  3. Select the payment date, account and payment amount for each payment
  4. Payments added will display on the NetPay home page

Send a recurring payment

  1. Click “Add Payment” from the NetPay Menu
  2. Complete the following fields:
    • Pay From Account
    • Payee
    • Amount
    • Frequency – this is how often you want the bill to be paid. For instance, annually, quarterly, monthly or weekly.
    • Payment Date – this is the day you want the payment sent electronically or mailed.
    • Memo – this is an optional field and will print on any paper checks that are mailed.

View your history

  1. Select “History” from the NetPay Menu.
  2. To see more history, you can use the drop down menu next to “View Payment History For” to change the time period covered
  3. You can search for a particular payment by payee, payment date or dollar amount using the “Search Payment History” selection.
  4. NetPay history is available for 18 months. Should you require information about a payment more than 18 months old, contact us or refer to your mailed or electronic statements

Additional questions? Find out more at:


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