At MVSB, we honor our company value of excellence. In order to reach that, we need your input.
Reach Us By Phone
603.279.7986 or 800.922.6872
Telephone Banking
603.279.5603 or 800.394.8769
Extended Hours Branch Phone Service
| Monday – Wednesday | 7:30am – 5:30pm | 603.279.7986 or 800.922.6872 |
| Thursday – Friday | 7:30am – 6:00pm | 603.279.7986 or 800.922.6872 |
| Saturday | 8:00am – 2:00pm | 603.279.7986 or 800.922.6872 |
AFTER HOURS: Locked Out of Online or Mobile Banking
For security purposes, online and mobile banking accounts automatically lock after 3 incorrect password attempts for the same account. The account will automatically unlock 90 minutes after it was locked – once. Thus, you should be able to unlock your own account by waiting 90 minutes and then using the “reset password” function prior to locking yourself out a second time. If you are locked out of online or mobile banking after hours, you can use our telephone banking system at 800.394.8769 for your banking needs, with the exception of depositing a check by a smart device. Please complete the form below or call us during business hours if you would prefer assistance in unlocking your account.
AFTER HOURS: Report a Lost or Stolen ATM or Debit Card
Call Telephone Banking at 603.279.5603 or 800.394.8769 or call the Card Center at 888.297.3416. If you report a card as lost or stolen after hours, please also visit or contact the bank during business hours to request a replacement card.
Responding to a Fraud Center Notifications - Email, Call or Text Message
Our automated card monitoring provider, Falcon Fraud Center, monitors card transactions 24 hours a day, 7 days a week, and alerts you when a suspicious card transaction is detected. If fraud is suspected, your card may be temporarily suspended while we try to reach you by phone, email, and/or text message to protect you from ongoing fraud. The alert will always include the last 4 digits of your card number and a description of the transaction. You do not need to provide personal information in response to an alert – simply reply in the manner you received the alert to let us know whether the transaction is authorized or fraud.
Mail Us
PO Box 177, Meredith, NH 03253
Mail Loan Payments To
PO Box 1854, Concord, NH 03302
Contact Form
Please use the form below to voice your thoughts. We respond to inquiries during business hours, Monday-Friday from 8am-5pm, so be sure to enter the appropriate email address to reach you during those times. We will respond to your request within 1 business day. If you need a more urgent response and/or a response outside those hours, please use the phone numbers listed above. Responses to you may require secure communications, depending on the information you are requesting. If that is the case, we will call or send a secure email using the contact information that we have available for you on file.
