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Regular business hours are so yesterday. Bank online, anytime.

At Meredith Village Savings Bank, we want to make your busy life easier, and help you get your errands done faster while saving money at the same time.

Online Banking Demo

See the expandable menus below to learn more about how to use Online Banking.  Please note that the user instructions listed below pertain to all personal banking and most business banking customers.  If you are a business customer that uses advanced Cash Management services, like ACH batch processing, please contact a member of the Business Development team for assistance.

Signing Up and First-Time Log in

If you have not yet registered for Online Banking, you can do so by completing the online registration process.

To register:

  1. You can sign up for online banking right from your computer or mobile device. To get started:
    1. Full Website – Visit www.mvsb.com click the Sign up for Online Banking button.
    2. Mobile Site – Visit www.mvsb.com using the browser on your mobile device and tap Online Banking Login, then tap Sign up here.
    3. Mobile App – Download the MVSB mobile app from the app store and tap Sign Up.
  2. Complete all applicable fields on the registration page, including the creation of a Username and Temporary Password. Be sure to keep record of this information as you will need it to log in the first time.
  3. If you would like to enroll in Bill Pay at the same time, check the box next to Click here to enroll in Bill Pay. If you’re not sure, you can always add this service later by visiting the Bill Pay tab in online banking.
  4. Review the E-Sign Consent and Online Banking and Bill Pay agreements. Then, check the box to confirm your acceptance.
  5. Click Complete sign up to submit your registration.

For added security, we require online registrations be verified before online banking access is granted. Please allow up to 3 business days to complete this verification.

You will receive an email confirmation letting you know that your registration has been received and is under review. You will receive a second email conformation when your online banking access is available.

To log in for the first time:

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  1. Visit www.mvsb.com
  2. In the top-right corner of the home page select the log in link that applies to your banking relationship with MVSB:
    1. Personal Online Banking – Click this button to access your personal and household accounts.  If you have both personal and business accounts, you can select either button.
    2. Business Online Banking – Click this button if you wish to access your business accounts and do not use advanced cash management services (see below).  This includes most business customers. If you have both personal and business accounts, you can select either button.
    3. Cash Management – Click this button if you are accessing your business accounts and use one or more of the following services through MVSB:  ACH batch processing, EFTPS tax payments, and sub-user permissions (multiple people at your organization with different permissions).
  3. The first time you log in you will be asked to create a new password. We recommend choosing a password that is at least 8-digits in length and contains upper and lowercase letters, numbers and special characters.
  4. Once you confirm your password, you will be asked to receive a one-time verification code at an email address or phone number on file. You can select to receive the code via email using the Email Me button (full website registrations only) or at a phone number using the Call Me or Text Me options.
  5. Select the method in which you would like to receive your code next to the contact information where you would like it sent. You can select Call Me to receive a voice call, Text Me to receive a text message (text-enabled phones only), or Email Me to receive your code by email (full website only).

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  1. You will receive your code via the method you selected within one minute.
  2. Enter the code you received (full website) or text the code back (mobile site or mobile app). If you do not receive a code, you can always select Didn’t get the code? to have it sent again. One-time codes are only valid for 10 minutes. If you are unable to enter the code within 10 minutes, you will need to have a new code sent to you.

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  1. If you are logging in from a computer or device you own or will regularly use to log in from, click Yes, register my private computer to let the system know this is a computer/device you trust. If you are logging in from someone else’s computer/device or are using a public connection, please click No, this is a public computer so the system knows to authenticate anyone who tries to log in to your account from this device in the future.

Important: Leaving the verification screen/window while you are waiting to receive your one-time code will invalidate the code. If you select the email option, be sure to open your email in a separate browser window or tab to obtain your verification code and then return back to the Online Banking tab or window to enter your code. If you’re not sure how to open a new browser tab/window, click the Open a new browser window and a new window will open.

Logging In

Registered Online Banking users can log in using the following steps:

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  1. Visit www.mvsb.com
  2. In the top-right corner of the home page select the log in link that applies to your banking relationship with MVSB:
    1. Personal Online Banking – Click this button to access your personal and household accounts.  If you have both personal and business accounts, you can select either button.
    2. Business Online Banking – Click this button if you wish to access your business accounts and do not use advanced cash management services (see below).  This includes most business customers. If you have both personal and business accounts, you can select either button.
    3. Cash Management – Click this button if you are accessing your business accounts and use one or more of the following services through MVSB:  ACH batch processing, EFTPS tax payments, and sub-user permissions (multiple people at your organization with different permissions).
  3. Enter your Username and Password
  4. Click Log In

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  1. If the computer you log in from is recognized, your Home Page will appear. If the computer is not recognized, you will be asked to validate your log in by choosing to receive a one-time verification code by email, text message or voice call (see One-Time Verification Code Authentication).

 

One-time Verification Code Authentication

 

View a Demo

The online banking system utilizes cookies – small files placed on your computer that help the site function and identify you based on the computers and devices your normally use. If the computer you are logging in from is not recognized, you will be prompted to receive a one-time verification code at the email address or phone number you have on file with us. If you find you are being asked to receive a one-time verification code often on the same computer or mobile device, it may be that your browser is set to clear cookies periodically.

When you log in from a device that is not recognized:

  1. You will be prompted to receive a one-time verification code.

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  1. Click Call me to receive your verification code via voice call, Text me to receive your code by text message, or Email me (full website only) to receive an email with your code.
  2. Within one minute, you will receive your six (6) digit one-time verification code. If you do not receive a code, click the Didn’t get the code? link to try again.
  3. Type your one-time verification code in the field in the middle of the page (full website). One-time verification codes are valid for ten (10) minutes. If you do not enter the verification code within ten minutes you will need to request another verification code be sent to you.

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Please note: Closing out of the verification tab/browser window to retrieve your one-time verification code will invalidate the code. If you choose to receive your code by email, be sure to open your email in a separate window or tab. If you’re not sure how to open a new browser tab/window, click the Open a new browser window and a new window will open.

  1. If you are using a “trusted” computer or device that you would normally log in from, click Yes, register my private computer to reduce the likelihood that you will need to go through this added verification step in the future. If you are using a public computer that you would not normally log in from, click No, this is a public computer, so that the verification code will be required if log in attempts are made from this computer in the future.
  2. If the verification code entered is correct, your Home Page will appear. If the verification code is incorrect, an error message will display and you will need to try to enter the verification code again.

Any combination of five consecutive incorrect verification code and/or password entries will lock the Online Banking account. If your account is locked, you will need to contact us by phone or in person for assistance unlocking your account.

Important Reminder: Leaving the verification screen/window while you are waiting to receive your one-time code will invalidate the code. If you select the email option, be sure to open your email in a separate browser window or tab to obtain your verification code and then return back to the Online Banking tab or window to enter your code. If you’re not sure how to open a new browser tab/window, click the Open a new browser window and a new tab/window will open.

Forgotten Password

If you forget your password, use the reset password tool found on both the log in and failed log in screens.

To reset your password:

  1. Click Reset it here on the online banking login screen.

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  1. Enter the verification phone number you have designated, enter your username and click Send me a new password. If you do not remember your username, click I forgot my username to have it emailed to you.

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  1. Upon entering a valid phone number and username combination, a temporary password will be sent to your phone. If the phone has been enabled to receive text messages within My Settings, you will receive your temporary password by text. Otherwise, you will receive your temporary password by voice call within one minute. If you don’t receive your temporary password, you can click Send it again or if you want the code to be sent to another phone number you have on file, click Go back and try a different number.
  2. Enter the temporary password you received by voice call or text and click confirm.

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  1. You will be prompted to create a new password and verify your new password by retyping it. Click Update password to complete the password change.

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For your security, any time three or more password change attempts are made on your account, the Forgotten Password tool will be locked. If you have been locked out of this tool, please call us or stop by one of our offices for assistance resetting your password.

 

Home Page

Home Page

The Home Page summary screen offers a user-friendly way to access all of your accounts and many of the Online Banking features and tools. In addition to the widgets listed below, in the right-hand column, you’ll find important messages from MVSB as well as a calendar and a calculator, which you may find handy as you’re scheduling payments and balancing your accounts.

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My Accounts Widget

 

View a Demo

All of your MVSB accounts will appear in the My Accounts section on your Home Page.  Accounts appear by type – Deposit Accounts, Loans, and Investment Accounts – in alphabetical order.  Accounts can be hidden or renamed within My Settings.

Within the My Accounts widget you can:

  • View key account balance information at a glance
  • Use the Quick Peek link next to any account for a list of recent transactions
  • Click directly on any account name to see more detailed transaction information on the History Page
  • Make transfers

Make a Payment Widget

The Make a Payment widget links to Bill Pay. If you are already enrolled in Bill Pay, you can use this widget to make quick payments to your established payees. You can also enroll in Bill Pay by clicking on the widget or visiting the Bill Pay tab. Visit the Bill Pay section of this guide for more detailed instructions for making bill payments.

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Outside Accounts Widget

FinanceWorks is an optional tool that allows you to link accounts you have at other financial institutions to your Meredith Village Savings Bank Online Banking.  Having all of your financial information integrated in one place should help you see a complete picture of your finances and spending.

You must accept the terms and conditions for FinanceWorks in order to use this feature. To sign up:

  1. Click Get started

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  1. Review the terms and conditions by clicking on the See the terms and conditions link and then click I Accept

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Once you have signed up for FinanceWorks, you can start adding your outside accounts so that you will be able to view them in Outside Accounts and Finance Works widgets on the Home Page. Within FinanceWorks, outside accounts can be added on the Overview page.

To begin adding outside accounts from the home page:

  1. If this is the first time you have added accounts, you will click on the Add Outside Accounts link in the Outside Accounts widget to be brought to the Financial Institution Search page. Next time you add accounts you will simply click the Add button in the upper-right corner of the widget.
  2. Start typing the financial institution name in the field provided. Matching names will automatically display below the entry field. Click on the name you want to select it. You can also select from the list of Popular Financial Institutions or browse by the first letter of the financial institution’s name by clicking on the letter.

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  1. Clicking on a financial institution name opens a new window where you will enter the Username and Password you use at that financial institution. This enables FinanceWorks to automatically access your account data and display it in the Accounts column, as well as the Outside Accounts and View My Spending widgets on the Home Page. Simply follow the on-screen instructions to add each bank or account.

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When you return to your home page and view the Outside Accounts widget, any outside accounts you have added will appear.  You can always use the Quick peek link to view recent transactions for any account or click go to FinanceWorks for more information and to take advantage of the many other financial management tools available.

Important Note Regarding Wells Fargo Accounts:  Generally, you only have to enter your account login information once for accounts set up through FinanceWorks; however, Wells Fargo customers must enter their login credentials every time FinanceWorks is accessed in order to update their Wells Fargo account information. 

To learn more about FinanceWorks, view the video demo and user guide below:

View a Demo

View the FinanceWorks User Guide

FinanceWorks Widget

The View My Spending Widget gives you a quick overview of your spending activity by category on a user-friendly chart. If you have not yet used FinanceWorks, instead of seeing your spending pie chart, a message will encourage you to try it. To sign up:

  1. Click the Get started link
  2. Review the terms and conditions by clicking on the See the terms and conditions link and then click I Accept

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If you are a FinanceWorks user, you will see the familiar pie chart in the View My Spending section. The pie chart is created with your transaction data that comes directly from FinanceWorks. It shows your spending over the past 30 days and each spending category that you have used is represented on the chart.

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You can click go to FinanceWorks for more information and to take advantage of the many other financial management tools available.

To learn more about FinanceWorks, view the video demo and user guide below:

View a Demo

View the FinanceWorks User Guide

 

Main Navigation Menu

Main Navigation Menu

Drag your mouse across the blue menu bar at the top of your Home Page to locate the many tools and features available through Online Banking. Here is a list of options you will find within each section of the menu bar:

  • The My Accounts tab always directs you to the Home Page.
  • The Bill Pay tab brings you to the bill payment service, where you can schedule and edit payments.
  • The Move Money tab provides quick access to make transfers between your accounts or to accounts outside of MVSB.
    • Click Make a Transfer to make a one-time transfer from one MVSB account to another.
    • Click External Transfer to transfer to or from your accounts at other financial institutions.
    • Click Schedule a Transfer to view a list of scheduled and recurring transfers or to add a scheduled or recurring transfer from one MVSB account to another.
  • The Manage Money tab provides access to personal finance tools available through FinanceWorks.
    • FinanceWorks
      • Account Overview
      • Trends
  • The Additional Services tab provides links to the following tools:
    • Text Message Banking & Alerts
    • Stop Payments
    • eStatements
    • Order Checks
  • The Secure Forms tab includes forms to:
    • Request a Change of Contact Information
    • Submit a Notification of Travel Plans to make our fraud monitoring team aware of any unusual locations you may be using your debit card
    • Send a Secure Email to MVSB
 

My Settings

Overview

Under My Settings you can change your username and password, update the phone number and email address used to authenticate you, hide or rename the accounts that appear in online banking, and add alerts and notifications.  My Settings can be accessed by clicking the link in the top-right menu on any Online Banking screen. To make a change within My Settings, click on the option in the menu on the left.

Update Contact Information

Use the Update contact information link to be brought to the secure Change of Contact Information form. Complete all applicable fields and submit.

Update Email Options

Use Update email options to change your primary email address with MVSB. This is the email any online banking alerts or notifications will be sent to. If you’d like to have Bill Pay notifications emailed to a different address, please click Use a different address for Bill Pay and enter the address you would like Bill Pay notifications to be sent to. Click Save to save any changes or Cancel to discard any changes.

Update Log In & Security Information

Use the update link next to each item in this category to change your username, password, or the phone numbers you would like the system to use to authenticate you when an unusual log in attempt or transaction is made.

You will receive an email notification any time you make an email, password, username or phone number change.  Should you ever receive an email notifying you of a change that you did not authorize, please immediately contact us so that we can take steps to protect your accounts and identity.

To update your Username:

  1. Click Update next to your username on the My Settings overview page or select Update username in the menu on the left.
  2. Enter the new username you would like to use.
    1. Usernames must be six (6) or more characters and cannot be all numbers.
  3. Enter your current password.
  4. Click Save to save your changes or cancel to discard your changes.

To update your password:

  1. Click Update next to your password on the My Settings overview page or select Update password in the menu on the left.
  2. Enter your current password.
  3. Enter your new password.
    1. Passwords must be a minimum of six (6) characters and contain a mix of letters, numbers, or symbols.
  4. Retype your new password to confirm.
  5. Click Save to save your changes or cancel to discard your changes.

Your security options phone numbers are used by the system to send you temporary passwords if you have forgotten your password or to verify your identity if you are logging in from a device or location that is not normal for you. To update your security code:

  1. Click Update next to Security options on the My Settings overview page or select Update security options in the menu on the left.
  2. Enter the phone number(s) you would like the system to use to send you one-time verification codes. The page defaults to allow you to enter one phone number, but you can add additional numbers by clicking Add another number.
  3. If you would like to change your preference for receiving a one-time verification code by email, you can toggle this service on or off.
  4. Click Save to save your changes or cancel to discard your changes.

If you would like to enable any phone numbers you added to receive text message:

  1. Return to the Overview screen.
  2. Click Enable for text next to the phone number you would like to receive text messages.
  3. A verification code will be sent to the phone.
  4. Enter the verification phone in the pop-up window and click Confirm.

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Rename or Hide Accounts

By default, all accounts linked to you will appear on your Home Page, but you can hide accounts if you do not wish to see them. Click Rename & Hide Accounts to choose which of your accounts will show on your Home Page.  Uncheck the show account box next to any account you would like to hide.  In the Rename account to column you can also enter nicknames for your accounts to make them easier to distinguish on your Home Page. Click Done to save any changes.

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Alerts and Notifications

Use Alerts & Notifications settings to set up alerts informing you when specific events or account activities take place. Alerts can be received via email or text message. You can also view history of any notification sent to you by clicking the View Notifications History link on the Alerts & Notifications screen.

To add an alert:

  1. Click Alerts & Notifications option within My Settings OR click Text Banking & Alerts from the Additional Services tab.
  2. Select the type of alert you would like to add from the Add new menu and click Add.

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  1. Complete the form to specify the circumstance under which you would like to receive the alert.
  2. Click Save Notification.

You can also add alerts from the same page using Express Setup:

  1. Click Notifications Using Express Setup.
  2. Check the boxes next to any alerts you would like to set up.
  3. Select the account and complete the necessary form fields for any alerts you have selected.

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  1. Click Submit.

You can also edit and delete any alerts from the Accounts & Notifications page. To edit an alert, click the Edit link or to delete an alert, click the Delete link. These options can be found in the Actions column.

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Account History Page

Account History Page

You can access the Account History page for any account by clicking directly on the account name in the My Accounts widget on your Home Page.

View a Demo

On the Account History page you can:

  • View, sort, search and filter your transaction history
  • Transfer funds
  • Export history to Excel, OFX, Quicken or QuickBooks

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Transfers

Transfers (MVSB Account to MVSB Account)

 

View a Demo

Use the Make a transfer tool to transfer funds between your MVSB accounts. This option can be found within the Move Money tab, on the My Accounts widget, or on the Quick Peek or Account History screens.

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To make a one-time, immediate transfer:

  1. Click Make a transfer.
  2. Use the drop-down menu to select the account you wish to transfer funds from.
  3. Use the drop-down menu to select the account you wish to transfer funds to.
  4. The date field will default to the current date. Leave this as is if you would like your transfer to be sent immediately. Use the calendar icon to select a date if you would like to schedule a transfer to be made on a future date.
  5. Enter the amount of the transfer.
  6. Click Make transfer.
  7. Enter a memo (optional).
  8. Review the details of your transfer and click Confirm to proceed.
  9. A confirmation screen will appear when the transfer has been completed. Click Print a receipt to print a receipt for your records. Click Make another transfer to make another transfer or click Done to return to the home page.

To schedule a one-time transfer for a future date:

  1. Click Make a transfer.
  2. Use the drop-down menu to select the account you wish to transfer funds from.
  3. Use the drop-down menu to select the account you wish to transfer funds to.
  4. Click the calendar icon in the date field and select the date you would like the transfer to be made.
  5. Enter the amount of the transfer.
  6. Click Schedule Transfer.
  7. Review the details of your transfer and click Confirm to proceed.
  8. A confirmation screen will appear when the transfer has been completed. Click Print a receipt to print a receipt for your records. Click Make another transfer to make another transfer or click Done to return to the home page.

To schedule recurring/repeated transfers:

  1. Access the Make a Transfer or Schedule a transfer page from the Move Money tab.
  2. Click Make a transfer.
  3. Use the drop-down menu to select the account you wish to transfer funds from.
  4. Use the drop-down menu to select the account you wish to transfer funds to.
  5. Check the checkbox to the left of the word Repeat.
  6. Additional options will appear allowing you to select the date or day you would like the transfer to be made, the frequency you would like the transfer to occur, and when you would like your recurring transfer to stop.   Please note:  You are not able to schedule a recurring transfer to begin on the same day that you set it up, as it will not process until the following day. If you wish to transfer funds immediately, please uncheck the Repeat box and choose today’s date. You can then set up a recurring transfer to begin with the next planned transfer date.
  7. Enter the amount of the transfer.
  8. Click Schedule transfer.
  9. Review the details of your recurring transfer and click Confirm to proceed.
  10. A confirmation screen will appear when the transfer has been completed. Click Print a receipt to print a receipt for your records. Click Make another transfer to make another transfer or click Done to return to the home page.

Viewing or Deleting a Scheduled Transfer

  1. Access the View Scheduled Transfers page from the Move Money menu.
  2. A list of any scheduled and recurring transfers will appear on this page.  The next transfer date will be displayed in the “Transfer on” column. If the scheduled or recurring transfer has expired, the details will be grayed out and the next transfer date will be listed as “expired.”

Viewing_Deleting_ScheduledTransfer

  1. To cancel an active transfer, click the Cancel link next to the relevant transfer.

Transfer Email Notifications

You will receive an email notification for the following transfer-related activities:

  • Successful transfer
  • Last scheduled transfer complete; recurrence of a scheduled transfer has expired
  • Failed transfer
 

External and Popmoney® Transfers

External Transfers (Bank to Bank)

 

View a Demo

External Transfers is a convenient tool to transfer money between your accounts at Meredith Village Savings Bank and other financial institutions.

To sign up:

  1. Access the External Transfers option within the Move Money tab in the main navigation menu.
  2. Click the External Transfers Agreement link to review the agreement.
  3. Check the box to accept the terms of the agreement.
  4. Click Sign up now!

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  1. Enter your Date of Birth and Telephone Number on the registration screen, then click Submit.

You must validate your email address before you can transfer funds. To validate your email address:

  1. Click validate your email address.

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  1. An email address with a verification code will be sent to your email address. Access your email in a separate browser window or tab to retrieve your code.
  2. Return to the online banking screen and enter the validation code you received by email.
  3. Click Submit.

Once you have registered and your email address has been validated, you can begin adding external accounts. To add an account:

  1. Click Add a New Account.
  2. Select the Account Type.
  3. Assign the account an Account Nickname.
  4. Enter the Routing Number, the Account Number, and then Re-Enter Account Number.
  5. Click Next.

You will then be asked to complete a verification process. If the financial institution is one of the many partners of our External Transfers provider, you will be asked to enter your login credentials for the other financial institution’s online banking and your enrollment process will be completed in less than one minute. If the financial institution is not a partner, you will be asked to verify the account using trial deposits, which may take up to 3 business days.

If the account requires Instant Login Verification:

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If the account requires Trial Deposit Verification:

  1. Click Send me two deposits

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  1. Within 1-2 business days log in to your bank account at the added financial institution and look for two trial deposits. Record these deposit amounts as you will need to enter them to verify the account.
  2. Log in to MVSB online banking and click on the External Transfers link within the Move Money.
  3. You’ll notice a box telling you that your account has been added. Click Click here to verify this account.

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  1. Locate the account within My Other Accounts and click Verify.

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  1. Enter the trial deposit amounts

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  1. You will receive a message letting you know that your account has been verified and you can begin making external transfers.

To make an External Transfer:

  1. Select External Transfers from the Move Money menu.
  2. Enter the Amount you would like to transfer (there is a $10 minimum for External Transfers).
  3. Select the account you would like to transfer funds From and To.
  4. Select the Send On date – this is the date you would like the transfer to be initiated. Once you select the Send On date, the system will let you know when the transfer is expected to be delivered by.

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  1. Enter a memo (optional) and click Continue.
  2. Review the summary of your transfer and click Confirm to proceed, Edit to edit the details, or Cancel if you do not wish to proceed with the transfer.

You will receive a confirmation when your transfer has been scheduled, which you can print for your records. You can always review pending and previous External Transfer activity by clicking the Activity tab within External Transfers. Click the arrow icon next to any transfer for additional details. If your transaction is still pending, the option to Cancel will appear. Click Cancel and then Cancel this Transfer to cancel your pending transaction.

Popmoney® Transfers (Person to Person)

 

View a Demo

Popmoney® is a convenient tool available within online and mobile banking that allows you to send funds to friends, family or anyone else you need to pay. With Popmoney® you can send funds to almost anyone you know by simply sending them an email or text. Another option is to provide the recipient’s bank account information.

Please note that limits and fees apply for this service. See the delivery section on the Popmoney/Send Money page for details. Text and data charges may apply from your service provider as well. Please consult your service provider for details.

Signing Up

Sign up for Popmoney® through online banking or using the mobile app on your mobile device.

To sign up using online banking:

  1. Log in to online banking.
  2. Select Popmoney from the Move Money menu.
  3. Click Get Started.
  4. Enter the personal information requested.
  5. Review and accept the Popmoney Agreement and click Confirm.

To sign up for Popmoney using the mobile app:

  1. Access the app from your mobile device and log in.
  2. Tap the More button located in the bottom-right corner of the screen (Apple) or the menu icon in the top-left corner of the screen (Android).
  3. Tap Popmoney (Apple) or Pay People (Android).
  4. Tap Enroll Now.
  5. Review the Popmoney Agreement and tap Accept.
  6. Enter the personal information requested and tap Complete Sign Up.

Making Payments

Make payments with Popmoney® within online banking or using the mobile app on your mobile device.

To make a payment using online banking:

  1. Log in to online banking.
  2. Select Popmoney from the Move Money menu.
  3. Within the Send Money tab, choose an existing contact or add a new contact. You’ll need to provide the recipient’s name as well as their mobile phone number, email address and/or account information to create a contact.
  4. Enter the amount ($10 minimum), the send date, select a delivery option, and select the account you want to send this payment from.
  5. Enter a message to the recipient (optional).
  6. Click Continue.
  7. A summary of your requested payment will be presented to you. Review this payment summary and click Send Payment to make your payment. You can also click Edit to make changes or Cancel if you do not wish to proceed with the payment.

Once the payment has been sent, the recipient will receive a message with instructions to direct the payment to his/her bank account. You can visit the Activity tab at any time to view the history and status of any Popmoney® payments.

To make a payment using the mobile app on your mobile device:

  1. Access the app from your mobile device and log in.
  2. Tap the More button on the bottom-right corner of the screen.
  3. Tap Popmoney.
  4. Begin typing in the recipient’s name and options from your Popmoney contacts and your phone’s address book will appear. Select the person you wish to send funds to by tapping on the recipient in the list.
  5. Enter the amount of the payment ($10 minimum).
  6. Select the account you wish to make the payment from and choose the delivery option.
  7. Enter a message to the recipient (optional).
  8. Review the payment and tap Send Money and confirm by clicking Send Money again.

Once the payment has been sent, the recipient will receive a message with instructions to direct the payment to his/her bank account. You can visit the Activity tab at any time to view the history and status of any Popmoney® payments.

Receiving Payments and Setting Up an Automatic Deposit Account

If you receive an email or text message, notifying you that someone has sent you funds via Popmoney®, simply follow the instructions in the email to deposit the funds to an account you designate.

Popmoney® also gives you the option to designate an Automatic Deposit account that Popmoney® can use to automatically receive any payments sent to you using the service.

To designate an Automatic Deposit Account:

  1. Log in to online banking.
  2. Select Popmoney from the Move Money menu.
  3. Click Preferences.
  4. In the Automatic Deposit section, click Enable.
  5. Select the Automatic Deposit account you wish to designate and click Save.

Once you’ve designated an Automatic Deposit account all future Popmoney® payments sent to you at the email address or phone number listed on the Preferences page will be automatically sent to that account – saving you the additional step of logging in to receive and route your incoming payment!

   

Loan Payments

Loan Payments

To make an MVSB loan payment with funds from an MVSB checking or savings account:

  1. Select Make a Transfer from the Move Money tab.
  2. Select the From account from the drop-down list (the Available dollar amount will be displayed)
  3. Select the To account from the drop-down list (the Balance amount will be displayed)
  4. Enter the Amount to be paid
  5. Use I want to drop down menu to select whether you’d like to make a regular payment or pay to principal.
  6. Click the Make Transfer button and review the payment details
  7. Review the details of your transfer and click Confirm to proceed
  8. You will receive a confirmation letting you know that the transfer was completed successfully. Click Print this receipt to print a copy of the confirmation for your records.
  9. Click Make Another Transfer to make another transfer or Done to return to the home screen.

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Stop Payments

Stop Payments

The stop payment feature allows you to process a stop payment on a single check. To request a stop payment:

  1. Select Stop Payments from the Additional Services tab.
  2. Review the disclosure at the top of the screen. There is a fee for placing a stop payment and the current fee will be displayed on the stop payment screen.
  3. Enter the Check number.
  4. Designate the account the check was Paid from.
  5. Enter the Check amount.
  6. Enter the Payee – the person you wrote the check to.
  7. Click Submit.

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  1. You will be prompted to review and confirm the information that you entered. Review the information carefully and click Confirm to continue. You can also click Cancel to make changes or if you do not wish to proceed with your stop payment request.
  2. You will receive a confirmation that your stop payment was successfully submitted.