To ensure your health and safety, as well as that of our employees and other visitors, we have implemented a number of precautionary measure to promote social distancing and minimize the spread of germs:
- Some building entrances may be closed, but they will be clearly marked, directing you to the entrance to use.
- When you arrive, there will be a customer ambassador at the entry to greet you and to assist you with our new safety procedures.
- Please wear a mask during your visit. We will have some on hand if you forget yours. You may be asked to lower your mask briefly for identification purposes.
- Gloves and hand sanitizer will be available for your use while you are visiting us.
- Our staff will be wearing masks unless they are alone in their private offices. They are also expected to participate in a health screening each time they come to work.
- The lobbies look a bit different – we have added Plexiglas panels between you and the staff as well as signs, stickers and other messages to promote social distancing. Please be courteous of our staff and other customers by maintaining 6 feet of distance. Some areas will not be accessible to customers, including our restrooms.
- All customer areas are cleaned and sanitized at least once every two hours, and each building is professionally cleaned each evening. Our HVAC systems have also been checked to ensure for safe airflow per CDC/OSHA guidelines.
- We have removed some high-touch items from customer areas – this includes coffee, pens, deposit slips, toys, magazines and brochures. Of course if you need a pen, deposit slip, brochure or other materials, just ask and we will provide them.
For convenience, you can continue to do most of your banking with us remotely and/or through our drive-up windows. Here are some of the ways you can bank with us without needing an appointment:
- Online banking
- Mobile banking
- Telephone Banking
- Mobile check deposit for individuals and small businesses and remote deposit by scanner for larger businesses
- Online mortgage and personal loan applications
- Online loan payment options
- Online debit card protection. We are honored to support you, your families, your work-places and your communities during this complicated period. Please let us know how we are doing.
During business hours, you can also call us at 603.279.7986 or contact us via our website.