Area residents are reporting phony new home warranty final notice letters received by mail. The letters mention the mortgage company or bank where mortgage is held.
The companies sending these letters use publicly available information from the county Registry of Deeds to offer their services to local homeowners, but the services are not sponsored by or associated with any bank or mortgage company. Though this practice is not illegal, it is deceptive in nature and aims to have the homeowner call believing this vendor has an affiliation with their bank or mortgage company. Once the customer calls, the vendor tries to sell them their product.
If you or someone you know receives a similar letter, please inform them that it is not associated with their bank or mortgage company. Reassure them that none of their information has been compromised, and their name, address, and lienholder information is public record and can be obtained through the Registry of Deeds.
Please also contact us if you are concerned that you may have fallen victim to a scam so that we can assist you with protecting your accounts and identity.