Please be aware of recent fraudulent emails claiming to contain an incoming fax. The subject of the email typically states “Incoming Fax Notification” followed by a reference number and the text within the email attempts to persuade the recipient to click on an executable (.exe) or zip (.zip) file. It is believed that the email attachment contains malicious software and clicking on or downloading the attachment may infect the recipient’s computer.
Should you receive a suspicious or unsolicited email, do not click on any images, buttons, attachments or links within the email. Doing so may result in the installation of spyware, viruses, Trojans and/or other malicious software to your computer. We recommend immediately deleting the email from both your inbox and deleted items. If the email is from a company or financial institution you normally do business with, contact them directly using the phone number listed on your most recent statement or on their website to determine if the email is legitimate.
What to do if you’ve clicked on a fraudulent link or attachment: Contact MVSB as soon as possible so that we can assist you with protecting your accounts. Be sure that you immediately run a virus, spyware and malware scan on your PC. You may want to consult a computer security professional for assistance.
What to do if you’ve provided personal information in response to a suspicious email: Contact MVSB as soon as possible so that we can assist you with protecting your accounts. We advise that you immediately close or restrict any compromised accounts as well as monitor your credit report and review the Federal Trade Commission’s identity theft recommendations.