Local residents are receiving calls, emails and text messages from fraudsters posing as bank employees asking for online banking, account and debit card information or to verify fake charges. If you are contacted asking for information about your MVSB accounts, please do not respond and call us directly for assistance.
Communications from fraudsters can be convincing and they may even “spoof” the caller ID to appear as though the call is from a local bank number. Be wary of communication you aren’t expecting and remember, we will not ask for sensitive information via phone, email or text unless you have contacted us for support. We will also never send you a “case number” or “code” and ask you to read it back to us, or use scare tactics to encourage your response.
If you are ever concerned a communication you received was not from us or if you have provided personal or financial information in response to a suspicious call or text, please contact us at 800.922.6872 so that we can assist you with protecting your accounts and identity.