Fraudsters prey on distraction—especially during busy times of year. We often see an increase in phishing scams that appear to come from trusted retailers or banks. If you receive a text message or call about a “suspicious charge” on your MVSB debit card and something doesn’t feel right, don’t respond or click any links. Instead, contact us directly at 603.279.7986 for assistance.
These scams can be very convincing, often using familiar logos, urgent language, or spoofed phone numbers to trick you into sharing personal information. Remember, legitimate financial institutions will never ask for your full card number, PIN, or online banking credentials through text, email, or over the phone. Staying cautious and taking a moment to verify the source before responding can help protect your accounts and identity.
As a helpful reminder, the Manage Cards feature in online banking and the MVSB app is a great tool that allows you to set spending limits, receive transaction alerts, and temporarily suspend your debit card if something seems off. Taking a moment to verify before acting can make all the difference in keeping your information safe.
