Identity theft occurs when someone uses another person’s personal information—such as Social Security numbers, bank account details, or credit card information—without permission to commit fraud or other crimes. According to the American Bankers Association (ABA), identity thieves often gain access through data breaches, phishing scams, stolen mail, or by exploiting weak passwords. Once they have this information, they can open fraudulent accounts, make unauthorized purchases, or even file false tax returns in the victim’s name Protecting personal information is the best defense against identity theft. Consumers should regularly monitor financial accounts, review credit reports, and use strong, unique passwords for online […]
Consumer Alerts
Beware of Fake Loan Text Scams
According to the Federal Trade Commission’s recent alert, Scammers are increasingly using text messages to trick consumers into sharing personal or financial information by posing as legitimate lenders. These messages often promise quick approval, low interest rates, or guaranteed loans, and may include links to fake websites designed to steal sensitive data. Once a victim clicks the link or provides information, scammers can use it to access bank accounts, commit identity theft, or demand upfront “processing fees” that never lead to a real loan. To protect against these scams, it’s important to recognize the warning signs. Legitimate lenders will never ask […]
National Consumer Protection Week Highlights Smart, Safe Choices
National Consumer Protection Week (NCPW), led by the Federal Trade Commission (FTC), is an annual campaign dedicated to helping individuals understand their consumer rights and make informed financial decisions. The FTC emphasizes that staying alert to scams, protecting personal information, and recognizing deceptive business practices are key to preventing fraud and financial loss. NCPW brings together government agencies, consumer organizations, and businesses to share resources that empower people to spot, stop, and report scams. Consumers can take simple steps to protect themselves year-round. Staying informed about common scams—such as phishing emails, fake investment opportunities, and identity theft—can prevent costly mistakes. Reviewing […]
Watch Out for Credit Repair Scams
The Federal Trade Commission (FTC) is warning consumers to be cautious of scams targeting those trying to fix or improve their credit. According to the FTC, fraudulent “credit repair” companies often promise to remove accurate negative information or create a new credit identity for a fee—claims that are both misleading and illegal. Scammers may also ask for payment upfront before providing any services, which is a violation of federal law. Consumers should be wary of any company that guarantees quick fixes or instructs them to dispute accurate information on their credit report. The FTC advises individuals to take control of their credit by […]
New AI-Driven Scams Among Top Fraud Threats for 2026
The American Bankers Association (ABA) warns that artificial intelligence (AI) is fueling a new wave of sophisticated scams in 2026, including AI-generated romance scams and “machine-to-machine” fraud. According to the ABA Banking Journal, criminals are using AI tools to create convincing fake identities, mimic voices, and automate scam operations at scale. These tactics make it increasingly difficult for consumers to distinguish between legitimate communications and fraudulent ones. The report highlights that romance scams, in particular, are becoming more personalized and emotionally manipulative due to AI’s ability to analyze social media data and tailor messages to victims. The ABA also notes the rise […]
Don’t Click That Toll Text: It’s a Scam
Our Fraud Team has reported an increase in fraudulent text messages claiming recipients have unpaid toll charges. These messages are a scam and should be ignored and deleted. If there is any uncertainty, contact the appropriate state tolling agency directly using a verified phone number or website, not the contact information provided in the text. The messages often include a link prompting recipients to provide card information to resolve supposed overdue tolls and avoid additional fees or penalties. After entering card details, victims may receive a legitimate text message from their bank containing a mobile wallet verification code. This code […]
Beware of Fake IRS Calls Claiming You Owe Back Taxes
The Federal Trade Commission (FTC) has issued a warning about a surge in scam calls from individuals pretending to be IRS agents demanding payment for supposed back taxes. According to the FTC’s alert, these scammers often use threats of arrest, license suspension, or property seizure to pressure victims into paying immediately through wire transfers, gift cards, or cryptocurrency. The FTC emphasizes that the IRS never initiates contact by phone, email, or text to demand payment or threaten legal action. Consumers are urged to hang up immediately if they receive such calls and to avoid sharing personal or financial information. Scammers often use caller […]
Fraudulent Calls Impersonating Nacha
Nacha has received reports of spoofed phone calls targeting organizations that originate ACH payments. The callers falsely claim to represent Nacha and state they need to review the organization’s current ACH file, offering to send a website link for connection. Important Reminders: Nacha will never contact organizations to request ACH file reviews or send links for this purpose. Do not share sensitive information or click on links from unknown callers or emails. Follow internal data security and cybersecurity protocols. Staying alert helps protect the security and integrity of your payments. If you believe your online banking or accounts may be […]
Protect Your Heart and Your Wallet: Beware of Romance Scams this Valentine’s Day
As Valentine’s Day approaches, scammers are taking advantage of the season of love to target people through online dating sites, social media, and messaging apps. These “romance scams” often begin with friendly conversation and emotional connection before turning into requests for money or personal information. Scammers may claim to need funds for travel, medical emergencies, or business problems, but once money is sent, they disappear. The Federal Trade Commission (FTC) reports that romance scams cost consumers hundreds of millions of dollars each year, making them one of the most financially damaging forms of fraud. To stay safe, it’s important to be cautious when communicating with […]
Wave of Travel Scams Emerges as 2026 Olympics in Italy Draws Global Attention
As excitement builds for the 2026 Winter Olympics in Italy, the Federal Trade Commission (FTC) warns travelers to stay alert for scams targeting those planning trips to the games. According to the FTC, fraudsters are creating fake websites and social media pages that mimic legitimate travel agencies, ticket sellers, and rental companies. These scams often promise discounted tickets, exclusive accommodations, or VIP experiences, only to disappear once payment is made. Travelers are urged to verify the authenticity of any site before entering personal or financial information. The FTC advises consumers to book only through trusted sources, avoid wire transfers or cryptocurrency payments, and use credit cards for […]
