Please be aware that local consumers have reported suspicious emails and text messages, which appear to be from their financial institution, requesting personal information. Unfortunately, the holiday season is a time when cyber criminals aggressively create new ways to steal money and personal information. Scammers use many techniques to fool potential victims, including conducting email and text schemes posing as financial institutions. The following are two examples of what customers have reported:
- Someone received a text message stating that their online banking password had been reset; the message did not reference Meredith Village Savings Bank or any other bank name. A link and phone number were provided in the text if they did not request the reset. When the user contacted the number provided, they were asked for a credit card number.
- Someone received an email notice that did not reference Meredith Village Savings Bank or any other financial institution, but noted that their Neteller (NetTeller was misspelled throughout the email) profile needed to be updated for security purposes and to avoid interruption. There was a link provided in the email that would have enabled malware if clicked.
Meredith Village Savings Bank does not send automated text messages or emails requesting personal information. Should you receive a suspicious email or text message claiming to be sent from Meredith Village Savings Bank, please do not release any information or click any links. Call the Bank on our main telephone number (800-922-6872) to report the incident, instead.