COVID19

The Consumer Financial Protection Bureau (CFPB) has shared the following information and resources that may help you better manage your finances during the pandemic. If you are facing financial difficulties as a result of the pandemic, read on for some resources that could protect you and manage your finances. Protect yourself financially – as Americans prepare for the possible spread of the coronavirus or COVID-19, there are ways to protect yourself financially. Read here for more information. Consumer complaints – the CFPB has built a robust and technologically forward complaint process that handles approximately 30,000 complaints every month. Even in […]

The new health environment we are currently navigating has led many of us to work from home or remotely. As a result, many companies have made provisions for connections through the use of Virtual Private Networks (VPN). Though VPN is a wonderful asset that allows us to work remotely, it also comes with increased levels of risk and new threats. To combat the efforts of cyber criminals, our Risk Management Department would like to share some safety measures you can employ now as a mobile device user:Avoid loading unauthorized or pirated software (including apps) or illegal content onto your phone, […]

With lobbies closed to incoming traffic how do I make my deposits? Our drive-ups are open regular hours, and we’ve added Sunday hours at our location in downtown in Plymouth as well. You can make deposits in our ATMs in Portsmouth or Campton or the night deposit boxes at all of our drive-up locations. Please note, these are all being wiped down regularly during business hours. You can also take advantage of our mobile banking where you can deposit a check via your smart phone or tablet. Is the drive-up sanitary? We’re regularly wiping and sanitizing the insides & outsides […]

In the wake of this vulnerable time, fraudsters and cyber criminals have been taking advantage of peoples’ fears. As your safety remains our priority, we’re committed to sharing all the information we have about COVID19 when we receive it. Below are two of our latest updates. Fraudulent Virus Testing There have been recent reports of individuals visiting residences, claiming to be home-testing for COVID19. These scammers arrive wearing masks, gloves and white lab coats, impersonating members from the Department of Health or the Center for Disease Control. Please be aware that representatives from either organization would never show-up unannounced or […]

Not only has the coronavirus impacted people’s health, world travel and economies, but different cyber threats are lurking in this environment and fraudsters are anything but novel when it comes to taking advantage of the situation. There have been reports of phishing campaigns utilizing coronavirus safety-themed emails and Microsoft Office documents/attachments portraying to be from various ministries of health, the World Health Organization or the CDC that contain Trojans and other malware. Most recently, a malicious website has been detected pretending to be the live map for coronavirus COVID-19 Global Cases by Johns Hopkins University. This site was designed by […]