Mastercard® is offering new identity theft benefits to cardholders in addition to their current purchase protection and travel benefits. Beginning October 1, 2019, MVSB debit cardholders have the option to enroll in Mastercard® ID Theft Protection. This new benefit includes:Single bureau credit monitoring from TransUnion. Your TransUnion credit file will be monitored for changes that could indicate fraud such as new credit inquiries, an address change or new credit account opened in your name. An alert email will be sent anytime an inquiry is made on your TransUnion credit file, so immediate action can be taken to minimize damage. Financial […]
Latest Enhancements
Mobile Banking App Upgrades Scheduled For July 16th
On July 16th, please update your MVSB mobile banking app so you can see the following changes when you log in:Your available balance will show more prominently than your current balance. This should make it easier to identify what is currently available for use to you. If you accidentally lock yourself out while using your mobile app, you’ll get a clear alert on screen letting you know, and you’ll be able to unlock yourself! If you have any questions, please contact us in the way that is most convenient for you.
Take Control of Your Debit Card with the New MyCardRules™ Mobile App
When it comes to the security of your MVSB debit card, staying ahead of fraud can make a huge difference. That’s why we’ve added a new complimentary service to help keep you informed about your card activity and to give you more control over when and how your card can be used. MyCardRules™ is an easy-to-use mobile app that you can use to control and monitor any MVSB debit. This new service is available now and will replace our current Guardian Guard Your Card text message alerts, which you may have used in the past. Guardian alerts will officially be […]
A New Way to Pay Your MVSB Loan Online
We’re pleased to provide you a new way to pay your MVSB loan online. While you’ve always had the option to make an MVSB loan payment from an MVSB checking or savings account using online banking – you now have the flexibility to make a payment from a checking or savings account at any other financial institution using SmartPay. To make a payment using SmartPay: Click the new Make a Loan Payment icon from the toolbar on the MVSB website. On this page, you’ll find a list of all the options you have for making an MVSB loan payment. Click Pay […]
Mobile App Upgrade 5.10: Stop Payments Now Available
The latest version of the MVSB Mobile App was released to the app stores on Tuesday, August 21, and is expected to be available to all users by the end of the week. We always recommend updating to the latest version of the app as soon as it is available to ensure the highest level of security and functionality. In addition to minor bug fixes to improve the overall functionality of the app, we’re pleased to let you know that Stop Payments can now be requested within the mobile app. Here is a full list of updates in latest release: Apple (iOS) […]
New Endorsement Requirements for Mobile Deposits
Beginning August 3, 2018, all checks deposited using Mobile Deposit will be required to bear the endorsement “For Mobile Deposit Only to MVSB” in addition to your signature. Please be sure to include this updated statement above your signature on all checks deposited using the MVSB Mobile App. The Mobile Deposit User Agreement has been updated to reflect this change. This agreement can always be found within the More menu of the Mobile App. Why? This new requirement is being implemented in response to a change to the Expedited Funds Availability Act. It applies to all mobile deposits at all […]
Mobile App Upgrade 5.9: Improvements to Bill Pay Functionality and Face ID
The latest version of the MVSB Mobile App was released to the app stores on Tuesday, June 26, and is expected to be available to all users by the end of the week. We always recommend updating to the latest version of the app as soon as it is available to ensure the highest level of security and functionality. In addition to minor bug fixes to improve the overall functionality of the app, the Bill Pay features have been greatly improved. Here is a list of changes you will notice in the latest release: Apple (iOS) and Android AppUpdated Bill Pay Interface […]
Protect Your Business from Check Fraud with Positive Pay
As technology continues to advance, fraud schemes have become increasingly sophisticated and criminals are continually evolving phishing techniques to compromise account information – with businesses becoming their prime target. And with inexpensive, high quality computer and printing technologies readily available, it’s easier than ever for criminals to use compromised account information to create counterfeit checks. We’re pleased to offer a new service to business customers to help mitigate the risk of check fraud – Positive Pay. Positive Pay allows for increased communication between your business and the Bank, so that we can do the best job possible to protect your […]
Instant Issue Debit Cards Now Available
We’re excited to now offer instant issue debit cards! Open a checking account at MVSB and you can leave the office the same day with debit card access to your new account. If your debit card is lost, stolen, or damaged, simply stop by your closest office and we’ll issue you a replacement on the spot. Instant issue debit cards are available at all MVSB offices with the exception of our micro-branch office in Melvin Village. To learn more, please contact us in the manner most convenient for you.
Responsive Online Banking User Interface – Coming February 21
We’ll be updating online banking with a refreshed, screen-responsive design on Wednesday, February 21. For optimal viewing, each page will now automatically adjust to your computer or mobile device screen size. There will be no changes to the menu options and you’ll find all the same widgets and services on the home page. If you have any questions about this upgrade or if you need other assistance with our online and mobile banking services, please give us a call at 800.922.6872 or stop by any of our branch offices.
